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NEAG Member Messages Updated 6/18/2025
* NEW SHIPPING AND ORDERING POLICY EFFECTIVE JUNE 15... Please visit this link to review NEAG's new shipping and ordering policy, effective June 15th: NEAG Shipping and Ordering Policy Effective June 15, 2025 – NEAG News Wall These
changes are critical to improving warehouse efficiency & fairness
for all dealers. Key updates include strict cutoff times and a new
second shift schedule.
* ELECTROLUX ANNOUNCEMENT - STOP SALE RAC...
Electrolux Group has issued a safety notice regarding potential mold
growth in specific Frigidaire U-shaped Window Air conditioner models (GHWQ085WD1, GHWQ105WD1 and GHWQ125WD1) requesting immediate cessation of their sale and distribution. Please see our News Wall post at Electrolux Announcement- Stop Sell RAC – NEAG News Wall for more information.
* NEAG SHIPPING UPDATE...
We are currently warehousing mattresses, AC Units and grills in a
different building. Due to this, we ask that you please place all
mattress, grill and AC orders on a separate order from others. Doing so will
ensure your order will ship in a timely manner. Otherwise, your order
could potentially be delayed up to 2 business days.
**Please
remember to pass this information along to your ordering department,
ensuring that everyone at your store is on the same page.**
Please
feel free to contact our warehouse team at warehouseoffice@neag.com if
you have any questions. We appreciate your cooperation!
* FIVE (5) MODELS AFFECTED BY PRODUCTION DELAY... Please
note that there is a production delay on the following models due to
their stainless-steel tubs. Some models noted with plastic tubs were
also held up in shipment due to this production issue. The models
currently on backorder are
listed below. We have not received an ETA of production yet on the
stainless-steel models. However, the plastics are shipping in 1-2
weeks. We
appreciate your understanding and patience!
- PDSH4816AF
( 25 B/O) (Stainless)
- GDSP4715AF
(12 ON HAND) (Stainless)
-
FDPC4221AS (37 B/O)
(Plastic)
FDPC4221AB
(1 ON HAND) (Plastic)
- GDPH4515AF
(22 B/O) (Plastic)
* FRIGIDAIRE MODEL FFUE2022AF UPDATE... Frigidaire
model FFUE2022AF is backordered until August 2025, and Frigidaire is
currently not accepting new orders. We will receive notification from
Frigidaire once the model becomes available again. Thank you for your
patience.
* FRIGIDAIRE MODELS FRAE2022AF AND FFUE2022AF DELAYED.... Frigidaire is experiencing a 60 – 90 day delay at the
factory on models FRAE2022AF and FFUE2022AF. Please note that we are
monitoring this situation closely and will inform you of any changes. In
the meantime, please reach out to purchasing@neag.com if you need to cancel your order(s). As
always, we appreciate your patience and understanding during this time.
Thank you.
* NEW NEAG NEWS WALL WEBSITE...NEAG is proud to announce the launch of our updated News Wall Website,
www.appliancegroupies.com. This site will require new login
information. The username to access the site is "appliancegroupies",
and the password is "newengland". Please reach out to
memberservices@neag.com with any questions!
* MONTHLY SCHEDULED COMPUTER MAINTENANCE...
Our normal computer maintenance schedule runs every third Tuesday of
the month between 6:00 PM and 10:00 PM. There will limited or no access
to the B2B Ordering Site and Member Site during these times. If there
is a change to the schedule, we will notify you accordingly. Please
advise your teams regarding these maintenance windows and access to our
websites during this time. SCHEDULED FOR 7/15/2025.
* NEAG TEXT ALERTS... Register online for NEAG Text Alerts and never miss an important registration deadlines, MFG MAP/Price changes, announcements, and More!
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